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Pink Swimsuit

Cancelling or Freezing your Club GLOW membership

To freeze or cancel your CLUB GLOW:

1. CLICK  on the TEXT BUBBLE to the lower right of your screen.

or

2. Please call us at 207-347-7350

or

3. Come into GLOW at 45 Western Avenue, South Portland, Maine.

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Please review guidelines prior to cancelling.

CLUB CONTRACT GUIDELINES

The following guidelines are also stated on the contract you signed upon joining CLUB GLOW:

  • You must fulfill the allotted amount of full monthly payments according to the Club that you signed up for (3 month or 6 month)

  • If you are cancelling before all of the required payments have been made you will be charged a $50 cancellation fee.

  • If you choose to cancel your CLUB GLOW, and resign up at a later date, the enrollment fee of $25 will be assessed at that time. We waive this fee upon initial memberships.

  • If you wish to pause your account, you can choose the "freeze" option. Freeze will cost $5/month and that $5 will be returned into your account as Bonus Bucks of which you can use for in store purchases of lotions, tans or upgrades. 

  • The maximum amount of consecutive months you can freeze is 6 months.

  • If you have not fulfilled your contractual monthly commitment you cannot go from a freeze to a cancel. You must reactivate your club and then can cancel after the following months payment.

  • There is no exception for payment if you did not come in to tan during the month of your club. - All memberships are subject to the monthly billing regardless. Just like a gym membership or other club like memberships.

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